VIX

Q1 : Are you a manufacturer or a trading company?
A: We are a manufacturer located in Foshan City, Guangdong Province, with 10 years in manufacturing experience. We not only have a professional QC team & R&D team, but also cooperate with well-known foreign office chair designers, such as Peter Horn, Fuse Project and so on.

Q2: Can you send a sample before making a vast order?
A: We provide samples for our customers, for the sample we will charge the normal price and shipping charge will be paid by the customer. After placing the trail order we will return the sample charge.

Q3:Are the price negotiable?
Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products. Please contact with our sales and get the catalogue for your reference.

Q4: What is your minimum order quantity?
We have indicated the M0Q for each items in the price list. But we also can accept the sample and LCL order. If the quantity of single item can’ t reach the MOQ, the price should be sample price.

Q5: How much will the shipping charges be?
This will depends on the CBM of your shipment and the method of shipping. When inquired about shipping charges, we hope that you let us know the detailed information such as the codes and quantity, your favorable method of shipping (by air or by sea) and your designated port or airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.

Q6: What is your terms of payment?
A: We accept the payment of T/T 30% as deposit, and 70% before delivery. We accept your inspection of goods before
delivery, and we are also pleased to show you the photos of the products and packages before you pay the balance.

Q7 : When do you ship the order?
A: Lead time for sample order: 10-15 days. Lead time for bulk order: 30-35 days. .
Loading port: Shenzhen and Guangzhou, China.

Q8 : Do you give warranty of your products?
A: We provide warranty for five years of our products including the Armrest, Gas Lift, Mechanism, Base & casters.

Q9: Can I visit your factory ?
A: Warmly welcome to our factory in Foshan , contact with us in advance will be appreciate.